Matthew Dixon is a founding partner of DCM Insights, a company that helps professional services firms improve business development. He is a coauthor of the bestselling The Challenger Sale, as well as The Challenger Customer, The Effortless Experience, and The JOLT Effect.

Rory Channer is a founding partner at DCM Insights and was previously Chief Business Development Officer at McDermott Will & Emery.

Karen Freeman is a partner at DCM Insights and was previously a Senior Manager of Learning at McKinsey & Company.

Ted McKenna is a founding partner of DCM Insights and coauthor, with Matthew Dixon, of The JOLT Effect. He was previously a Global Knowledge Leader at Russell Reynolds Associates.