Includes tools, worksheets, and job aids that enable you to analyze a request for a performance solution and recommend the best method to meet your business needs. This book includes case studies, which illustrate how companies have succeeded using the process.
Avoid the time-consuming needs analysis process and learn how to quickly analyze a performance problem. Use the dozens of tools, worksheets, and job aids included in this book to rapidly analyze a request for a performance solution and recommend the best method to meet your business needs. Case studies illustrate how companies have succeeded using the process.
