Identifies the characteristics of the different generations, considers their expectations and values, and how these influence the way they relate to each other. This title examines implications for organizational culture and structures, recruitment and retention tactics, training, and management styles and approaches. 'With the vast differences among generations in the workplace, this book is a must read to be fully informed. Not only will you learn about the characteristics of the generations, you will leave with a better understanding of how to manage these generations. Quick and interesting read, I highly recommend it.' - Donna Maria Blancero, Editor of The Business Journal of Hispanic Research '...There is an extensive reference list and considerable in-text referencing...There is also a good index. The layout is attractive, and it is well written...The book is easy to read, and the authors offer insights which will help managers and workers to understand others and work together better. The advice on managerial styles is useful...Managing the Multi-Generational Workforce is thought provoking...it catches the attention by providing new insights and suggesting good practice...' Julia Long, The Australian Library Journal