Information technologies have become both a means and an end, transforming the workplace and how work is performed. This volume specifically examines the institutional and social environment of the workplaces that information technologies have created.

Information technologies have become both a means and an end, transforming the workplace and how work is performed. This ongoing evolution in the work process has received extensive coverage but relatively little attention has been given to how changing technologies and work practices affect the workers themselves. This volume specifi cally examines the institutional and social environment of the workplaces that information technologies have created.